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Notice: MC Trade live chat and phone support will not be available on Monday, May 19th, 2025 in observance of Victoria Day. Regular service will resume on May 20th. Please reach out to us via email at help@memberclicks.com, and we will get back to you as soon as possible!
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Support Announcements

This section includes important announcements and updates made by the WebLink Support Team. Check here if there is an ongoing item that you want to stay up to date on.

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  • ★ Important Announcement: PCI 4.0 Security Requirement Updates
  • MFA Login Flow: Updates for PCI 4.0
  • Password Reset to prepare for MFA and security requirements
  • Multi-factor authentication: FAQs
  • Finding Missing Event Registrations
  • Event Improvements Q&A
  • Event Improvements Coming Soon
  • DEPRECATED: Encrypted Profile ID Login
  • Reported System Defects/Issues
  • 10/17/2019 - Support Hours
  • [RESOLVED] CopyMe Service Interruption
  • Season's Greetings from Help!
  • QuickBooks Online Integration: Re-authorization Required 1/22/2020
  • 2020 System Server Upgrades Planned
  • 06-30-2020 Service Interruption
  • Constant Contact Integration Deprecation
  • 8/26/20 - Phone Service Outage
  • 9/22/2020 - Intermittent Website Errors for MemberClicks DNS Servers
  • MC Trade Outage - 9/23/2020
  • Point-of-Sale Outage 9/30/2020
  • MC Trade Help Hours - 10/07/2020
  • Outage affecting MC Trade services 10/16/2020
  • Support Hours 11/3/2020 and 11/5/2020
  • New Year with MC Trade
  • Helping you GROW in 2021
  • Outage affecting MC Trade Services 11/30/2020
  • MC Trade Support Hours - 12/22/2020
  • MC Trade Support Hours for 12/31, 1/1, and 1/4
  • NOTICE: Deprecation of iFrames of MC Trade web pages
  • RESOLVED: Outage affecting MC Trade services 2/2/2021
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MC Trade Support Hours: Monday - Thursday: 9am - 7pm EST | Friday: 10:30am - 5pm EST

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