Table of Contents
Introduction
Throughout a member's life, you can track noteworthy changes or milestones using member activities.
For example, someone becomes a member, has an address change, wins an award, drops their membership due to budget cuts, and later rejoins.
Each of those could be tracked using a member activity code.
If someone becomes a member or drops, you must choose a member activity. Beyond that, anything that you want to track with a member activity code would be added from the Profile View screen.
Adding Member Activity
- Find and open the profile.
- Scroll down to the Member Activity panel.
- Click Add a Member Activity.
- Choose a Member Activity to indicate what happened.
- Specify a Member Activity Date to indicate when this took place.
- You may enter a Description to expand on that.
- Fill out any other optional fields if desired:
- Value: This is the value of something related to the activity. For example, if you created a "Referred New Member" activity code, the value might be the name of the new member.
- External Id: This can be a number in another system. For example, a training course.
- Activity duration period: This date range defines a beginning and end of this activity. For example, becoming an advertiser or sponsor for a period of time.
- Click Save.
Repeat steps 3-8 for additional activities.
Editing Member Activity
- Find and open the profile.
- Scroll down to the Member Activity panel.
- Click Edit next to the activity.
- Make the desired changes and click Save.
Deleting Member Activity
This action CANNOT be undone.
- Find and open the profile.
- Scroll down to the Member Activity panel.
- Click Delete next to the activity.
- Click Delete to confirm.