- Find and open the profile.
- Select Edit Profile to go to the Profile Edit screen.
- Select the Membership Information tab on the left side.
- Use the Membership Level dropdown tab to change the Membership Level.
- Add relevant notes in the Member Notes section if necessary.
- Select Save Profile in the top right corner to return to the Profile View screen.
- A pop-up will appear asking: "Would you like to update all Billing, Affiliation Code, and Listing information based on the New Membership Level settings?"
- Choose Yes to update everything.
- Choose No to revert to the original settings.
- Select Continue.
The new settings will save, and the page will return to the profile view screen with the new settings applied.