Notice: MC Trade live chat and phone support will not be available on Monday, May 19th, 2025 in observance of Victoria Day. Regular service will resume on May 20th. Please reach out to us via email at help@memberclicks.com, and we will get back to you as soon as possible!
-->
What do you need help with?
Enter a search term to find what you need or browse the categories below!
Issue: How do you send an email from the event registration menu?
Resolution: 1. Go to the Registration menu. 2. From the Select Action... drop-down choose Email Selected Registrations. 3. Click the blue box with the white arrow and circle on the right of the drop-down. 4. The next screen will be the list of your registrants. You can pick which ones you want to email by clicking the box next to them or you can click Select All. Once you have made the chose, click Execute. 5. You will be redirected to the Send Email screen, where you can enter the subject and message for the email. On the Profiles tab, you'll see the Profile of every registration that has a Profile ID assigned, and any registrants that do not have a Profile ID will be in the "Manual Email" section of the screen. Click here for more info on composing emails.
Resolution:
1. Go to the Registration menu.
2. From the Select Action... drop-down choose Email Selected Registrations.
3. Click the blue box with the white arrow and circle on the right of the drop-down.
4. The next screen will be the list of your registrants. You can pick which ones you want to email by clicking the box next to them or you can click Select All. Once you have made the chose, click Execute.
5. You will be redirected to the Send Email screen, where you can enter the subject and message for the email. On the Profiles tab, you'll see the Profile of every registration that has a Profile ID assigned, and any registrants that do not have a Profile ID will be in the "Manual Email" section of the screen. Click here for more info on composing emails.