Creating a Custom Event Confirmation Message

You can customize the template used for Event Confirmation Messages.  You might do this if you have default disclaimer text or other information that you want to always appear in the event confirmation emails that are sent out to your registrants.

  1. Click on the Admin menu and Configuration Settings.
  2. Click on the Setting Group and choose Event Registration. Settings.
  3. Click on the Features branch and scroll down to Registration Confirmation Message.

  4. Compose your message in the text box.

We strongly recommend building this message in the text box and not copying text from another source (or copying into the <> HTML area).

  1. Within your message, include any of the special fields listed on the left.  These items will dynamically populate into the message when sent to your event registrants. See example below.

The [[OPENINVOICES]] dynamic field will insert a link to the Online Bill Pay page of the profile assigned to the registration. After clicking on the link, registrants will be logged in to the Members Only section for their profile, where they will see all open invoices, including the event invoice. If the registration did not have a profile or the balance due for registration is $0.00, the link will not appear.

  1. You may click Preview to see what it will look like before saving.

  1. Click Save Settings (at the very bottom).


Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request