UPCOMING TRAINING ANNOUNCEMENT: We’re offering two FREE in-person client training events, and you’re invited. Training recommend for chambers takes place on Tuesday, July 22 in Philadelphia, PA – learn more & register here. Training for association clients will be held in Los Angeles, CA on Saturday, August 9 - learn more & register here.
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Notice: To comply with updated security standards, beginning July 8, 2025, all users of the Desktop Application, including Desktop Connect, will be required to manually update their application. Please follow the update instructions provided here.
Note: This change does not affect users accessing the browser version of MC Trade.
What do you need help with?
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Issue: Can I cancel a communication that has been scheduled to send (set to a future date)?
Resolution: Yes, Under Communication > Message Admin. For an email that has not yet sent, click on Scheduled. Locate the email, and click the trash icon on the far right to delete the message from the queue.
Resolution: Yes, Under Communication > Message Admin. For an email that has not yet sent, click on Scheduled. Locate the email, and click the trash icon on the far right to delete the message from the queue.