Organizations in the community allow your organization to highlight and share information about the organization, as well as advertise to members and showcase who employees are within the community.
Organizations can be used for many different things, such as parent constituents, companies, or event sponsors or exhibitors at a show or conference. Organization profiles encourage discussions and engagement with an organization and its members on the profile newsfeed, as well as allow community members to see who the members of an organization are.
Organization owners and Organization Managers have additional actions available from the Organization List. For more information, please see the CommUnity | Organization Admin article.
The Organization List allows you to view and filter available organizations that have been approved and published. Organizations are sorted alphabetically by organization name by default.
You can use the search bar at the top of the Organization List to search for an organization based on the organization name and description. You can also filter the list of organizations by Favorites or on custom organization criteria.
After locating your desired organization, you can click the star icon to add the organization to your Favorites. This allows you to quickly find your favorite organizations by filtering the Organization List by Favorites. Click the Explore button to view the Organization Profile.
Additionally, you can click the hyperlinked organization URL to navigate directly to that organization’s corporate website in a new browser tab, or you can click any social media icons that display to navigate to the organization’s corresponding social media page(s).
Organizations must be published and approved by an Organization Manager before displaying in the Organization List. For more information on publishing and approving organizations, please see the CommUnity | Organization Admin article.
Organizations must be published and approved by an admin before you can view their profile.
The Organization Profile contains the following sections:
- Organization Member List
- Organization Information
- Organization Newsfeed
- Join Organization
- Twitter Feed (if applicable)
Organization Member List
Organization owners and Organization Managers have additional actions available from the Member List. For more information, please see the CommUnity | Organization Admin article.
The Member List allows you to view the list of community members who are also members of the selected organization. The organization’s owner will display at the top of the member list, followed by the rest of the organization members in alphabetical order.
Hover over a member’s name to view additional member info, as well as to request the member become your friend or to send the member an in-community message. You can also click the hyperlinked member name to view the member’s community profile.
If you have already requested the member to be your friend, you can also cancel the request.
Organization owners and Organization Managers have additional actions available from the Organization Information section. For more information, please see the CommUnity | Organization Admin article.
The Organization Information section of the organization profile contains additional information about the organization in several sections.
The About section displays information such as the organization name, description, founding date, and website URL. Organizations can choose what information they wish to display in this section. If the organization has included a website URL, you can click the hyperlink to open the company website in a new browser tab.
The Contact section display contact information for the organization, such as phone number, address, and social media links.
You can click the hyperlinked social media links to open the associated website in a new browser tab. If the organization has provided a twitter link, the twitter feed will also display on the right side of the organization profile.
Some organizations may also have additional custom information they wish to display. Depending on the organization’s setup, a third custom section may display additional information about the organization.
Posts created at the top of the organization newsfeed will be shown to the entire community on the sitewide newsfeed as well as in the organization’s newsfeed. This is an easy way for users to ask questions and share content and ideas with the organization without needing to create a full forum post.
Posts made on the organization newsfeed will not display on the organization newsfeed or sitewide newsfeed if the organization is unapproved and/or unpublished. Any organization newsfeed posts created while the organization is unpublished and/or unapproved will display once the organization has been published and/or approved.
The organization newsfeed is limited to only organization posts, meaning if organization members post elsewhere on the community, those posts will not display within the organization newsfeed.
Community users can easily request to join an organization by clicking the Join Organization button.
After clicking this button, users will see a status of Pending on the button, and they will show as Pending at the top of the Organization Member List to organization owners and Organization Managers.
Organization owners and Organization Managers can review and approve or deny organization member. For more information on reviewing and approving organization members, please see the CommUnity | Organization Admin article.
If the organization has a Twitter URL entered in the Contact information section, the entered twitter feed will automatically display on the right of the organization profile.
You can click the hyperlinked twitter handle or the View on Twitter link on the bottom of the twitter feed to open the organization’s twitter profile. Additionally, you can click any of the hyperlinked hashtags or URLs within the displayed twitter posts to open those links in a new tab.