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Issue: Why can't Non-Members register when I have Member/Non-Member Pricing checked in an event item
Cause: if you click the Restrict to members only in the event module, and then click the Member/Non-Member, it will make the Item restricted to Members Only, and the Restrict to Members only check box will appear to be unchecked and will not allow Non-Members to register.
Resolution: Go to the event that you are having the issue with. Go to the Event Items section and click Edit next to the event item. Uncheck the Member/Non-Member check box and then uncheck the Restrict to Members Only check box, and then recheck the Member/non-member Pricing, and it will then allow non-members to register.
Cause: if you click the Restrict to members only in the event module, and then click the Member/Non-Member, it will make the Item restricted to Members Only, and the Restrict to Members only check box will appear to be unchecked and will not allow Non-Members to register.
Resolution: Go to the event that you are having the issue with. Go to the Event Items section and click Edit next to the event item. Uncheck the Member/Non-Member check box and then uncheck the Restrict to Members Only check box, and then recheck the Member/non-member Pricing, and it will then allow non-members to register.