It is generally recommended to avoid deleting Profiles, as this will erase important historical data, but if a Profile is deleted and needs to be recovered, the Admin menu offers a tool to restore deleted Profiles.
The logged in user must have access to the Delete Profile user permission setting to be able to restore a Profile.
To restore a profile that has been deleted:
- Select the Admin menu > Restore Profile. This menu item will only appear to those with permission.
- A list of all deleted profiles will appear, sorted with the most recent profile at the top. The filters at the top can be used to sort the list accordingly (Profile, Address, Phone, Main Contact, Deleted Date)
- Once the deleted Profile has been located, select the blue Restore Profile button. Once the action is complete, the button will be replaced with the text Profile Restored.
- The restored profile can now be searched for and opened. All data, including profile relationships, billing records, transactions, listings, event history, etc. has been fully restored.