Why Is My Display So Small?

This is usually caused by the use of a monitor/laptop that has a high DPI (dots-per-inch) display where the resolution compacts the application into a smaller space.  You can quickly update some settings for just Desktop Connect to override the smaller display that Windows is attempting.


1.Please right click on the shortcut for Desktop Connect on the desktop and then select Properties

2. Then go to the compatibility tab. 

3. Select Change high DPI settings 

4. Check the box Use this setting to fix scaling problems for this program instead of the one in Settings

5. Check the box Override high DPI scaling behavior

6. In the drop-down at the bottom, choose System 

7. Select OK 
8. Select Apply
9. Restart Desktop Connect

10.  If you receive a prompt to enable or disable the Beta settings, select Yes 
11. If the issue persists after restarting Desktop Connect, retry the steps but in step #6 select "System Enhanced" instead. This works better with some computer configurations.

PLEASE NOTE: If you need to uninstall and reinstall or you accidentally delete the shortcut from your desktop, you will need to make these changes again. 

NOTE: If you have a pinned shortcut on your taskbar, this fix will not automatically apply to that shortcut. You will need to unpin Desktop Connect from the taskbar, and then after completing the steps above you can drag the updated desktop shortcut back onto your taskbar to pin it there.
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