Profiles are typically associated with a Primary Email Address that is added when the Profile is created. This Email is used by default in any communication sent to that Profile.
The Primary Email is located in the General Information tab of the Profile Edit screen. Only the Primary Email will be used for the Mass Communicator.
More emails can be added to a Profile as secondary tiers of communication under the Additional Emails tab of the Edit Profile screen.
- Open the Profile Edit screen of the relevant Profile.
- Select the Additional Emails tab on the left.
- Select Add to add additional emails.
- Select the Type of Email being added (Billing, Personal, Work, etc). This list can be customized under the Admin menu > Profile Codes > Email Type.
- Enter the Email Address.
- Scroll down and select Save Profile