Accounting Packages must have a Default Payment Type selected in order to accept payment on your Online Bill Pay portal.
First, make sure your Payment Types are set up properly.
- Go to Admin > Manage Codes > Revenue Codes > Payment Types.
- Select the Payment Type that you would like to use for credit card processing for your first Accounting Package. Ensure that:
- The "Credit Card Type" checkbox is checked.
- The correct Credit Card Gateway appears in the drop-down menu.
- The Accounting Package is selected correctly.
- Repeat for each accounting package's credit card payment type. Note that for the different accounting packages, you may use different Credit Card Gateways or each (or you can use the same Gateway for all).
To set the default Payment Type for each Accounting Package:
- Go to Admin > Global Settings > Accounting Packages.
- Next to the Accounting Package, click Actions, and Edit.
- Choose the Default Payment Type from the drop down list.
- Click Save.
When processing the payment, the system will use the default settings that you have configured to charge the card to the correct gateway and apply the payments using the correct payment type.
Click here to view an FAQ article on this feature.