To successfully log in to the MC Trade browser interface, your user record must have both an email address and a profile associated with it. To verify this, you (or your system administrator) can follow these steps:
1. Verify that a profile exists in your database for the user. If one does not exist, go to Profiles > Create a New Profile to create one. The profile can simply be an individual with a name and email address; no further information is required.
2. Go to Admin > Manage Users. Click on the user in question.
3. If not already filled in, enter an email address for the user (it must be the same email listed in the user's profile).
4. Click the [...] button next to the profile ID field, then search for the profile referred to in step 1 above. Click Select.
5. Click Save.