On this page:
About the app
MC Trade's Member App is a mobile extension of your membership database, making your organization's resources and community easily accessible from anywhere. The Member App includes all the functionality of Personify's Conference App, plus new tools to increase member engagement. Powered by our industry-leading partner MobileUp, the app offers a space for members to connect, stay updated, and manage their membership and event registrations. Whether your goal is to provide an improved event experience, increase non-dues revenue, or encourage deeper networking, the Member App provides the necessary mobile tools to bring your members closer to your mission.
See below for more features the Member App offers and how to purchase it. For a complete overview of the app, check out our video walkthrough.
Why choose the Member App?
Here's what the Member App can offer your organization and members:
Member engagement
- Searchable directories: Access to directories that help members find and connect with each other.
- Specialized groups: Focused spaces that help members connect through smaller communities.
- In-app messaging: Direct communication between members within the app.
- Discussion forums: Communicate and share ideas within dedicated spaces.
- Push notifications: Inform members in real-time of news, deadlines, or upcoming events.
- Custom content: Access integrated calendars, blogs, and podcasts directly from the app.
Profile management
- Member profile management: Members can access and update their own profile information.
- Admin profile management: Admins can make real-time edits to event registrations and member profiles directly from the administrative panel.
Event and conference tools
- Searchable event schedules: Full event information with options to filter sessions by track or title.
- Speaker directories: Detailed speaker bios and information to help attendees explore presenters.
- In-app surveys: A survey tool to gather feedback after sessions or events; results can be exported, filtered, and formatted by admins.
- QR code check-in: Scannable codes for on-site attendance tracking and check-in.
- Personalization: The ability for members to build their own custom itineraries and customize their event experience.
Revenue and branding
- Monetization tools: Features to sell digital ad space, sponsorships, and event registrations.
- Sponsor promotion: Tools to highlight sponsors and engage members within the community space.
- Custom branding: Options to add your organization’s logo and select custom colors to maintain a consistent brand experience.
If you have any further questions, don't hesitate to book a call and demo with our Sales Team or check out our full video walkthrough.
FAQs
See below for some frequently asked questions regarding MC Trade's Member App.
How long is the billing term for the app?
By default, your billing term starts on the date of activation and lasts for one year. If you need a custom arrangement, please let us know when you activate.
How many events can the app display at a time?
You can display as many events as you like at one time, with no limit to the number you can show.
How can I see what the app looks like?
You can find MC Trade's Member App on the App Store, where you can download it. Note that this is a demo version of the app with MC Trade's branding, but you can customize and brand your own version of the app with your organization's branding. You can also view our video walkthrough of the app for more details.
How does the Member App connect to our MC Trade event?
The app is directly connected to your MC Trade event registration forms, so as attendees sign up, they're automatically added to the app through MC Trade's API. They can then log in using the email address they registered with.
What control do I have over the look and feel of the app?
You can customize the logo and brand colors the app displays and the custom app page within the Apple App Store or Google Play store.
For events, you can customize the main event image, which can also be rotated. Additionally, you can add or remove features, customize the image next to each feature, rearrange their order, and edit the feature's name and description. Furthermore, you can set color codes for each schedule filter, including Type, Track, and Level.
What type of information will my users be able to see on the app?
The app can display member directories, blogs, calendars, promotions, digital ads, directories of event attendees, sponsors, speakers, exhibitors, and much more. For events, you can also view detailed event schedules, including handouts and files, as well as information about venues, such as floor plans and directions. Additionally, you can provide access to event resources, surveys, and evaluations.
Where can I find training on the app?
After signing up with the app, our Mobile App partner MobileUp will offer a 30-60 minute training session to help you learn how to manage the app. Additionally, MobileUp provides documentation on their Help Center.
Where can I get technical support for the app?
The Member App was built in partnership with MobileUp. If you need technical support, please contact support@mobileup.io.
Ready to purchase the app?
When you're ready to purchase the app, or have any questions at all, please book a call and demo with our Sales Team. They can help you decide if the app's right for you and walk you through the setup process.
If you're just interested in the Member App's event and conference functionality, ask our sales team about the Conference App.
Additional resources
For some additional resources, see these posts from the MemberClicks blog:
- Enhance Member Experience in One App
- Member App: Mobile Access Made Simple
- 7 ways a Conference App Adds Value to your event
- The Conference App for Better Events, Happier attendance
- Empowering Events: CUE’s Enhanced Member Experience with the Conference App
For technical support, visit MobileUP's Help Center or reach out to their customer support team: support@mobileup.io.