Articles in this section

Update the eConnect file version for Microsoft Dynamics GP

Avatar
Chandra Andersen
Updated
Follow

Issue

You may receive an error when attempting to post to GP accounting software from MC Trade, indicating that the transactions have been rolled back or that a file cannot be found.

This can be caused by having an incorrect version of the eConnect files in your MC Trade installation. All current versions use eConnect v12.

When this occurs

You are posting transactions to the MS Dynamics GP accounting software directly from MC Trade Desktop Connect application.

Steps

  1. Close the Desktop Connect application.
     
  2. Download the GP econnect zip file from the following link: 
    https://wlicorp.weblinkconnect.com/External/WCPages/WCWebContent/WebContentPage.aspx?ContentID=114913
     
  3. After Downloading, click in your browser downloads list to open the zip file you just downloaded, or navigate to your downloads folder and open it from there.
     
  4. Click the "Extract All Files" option on the top bar of the Windows explorer window

    Extract all.png
     
  5. Change the "Files will be extracted to this folder:" path to C:\Program Files (x86)\WebLinkConnect as shown, then click Extract. 
    NOTE: Windows 32-bit systems use C:\Program Files\WebLinkConnect (this is rare).

    extract to folder.png
     
  6. When prompted, select the option to "Replace the files in the destination".
     
  7. Once the file replacement process completes, launch the MC Trade Desktop Connect application from your desktop icon.
     

Troubleshooting

You may see a popup message that files or folders cannot be replaced because they are already open. To resolve this, open Task Manager and locate any entries named Weblink_WPF.exe in the list of apps running. Right click on the entry with that name and select End Task. Repeat with each entry with that name, then go back to the popup message and click Retry.

 

 

Powered by Zendesk