Issue: I can't print or export data from a report that is part of a drill-down in the report.
Cause: The Crystal viewer included with the smart client does not support this feature.
Resolution: The web report viewer does support both printing and export of the drill-down content. To access a report via the web viewer, simply go to www.atlasams.com and use your email address and the same password as you use in the software. Once in your data, go to the report menu and choose the report you want, click on the drill-down section. Then go to print or export and you will get the data received.
Cause: The Crystal viewer included with the smart client does not support this feature.
Resolution: The web report viewer does support both printing and export of the drill-down content. To access a report via the web viewer, simply go to www.atlasams.com and use your email address and the same password as you use in the software. Once in your data, go to the report menu and choose the report you want, click on the drill-down section. Then go to print or export and you will get the data received.