Sample Collection Templates

The templates below can be used with our mass communicator to send collection emails.  Visit your Global Settings to set them up as HTML templates.

30 Days Past Due

Dear [[REPORTNAME]],

You have been a valued customer for many years, and you have always been conscientious about paying your bills within the 30 day payment period. This is just a reminder that your payment has not been received by our office. If you forgot to mail us your payment, please send it today. If you have already mailed your check, please disregard this notice.


You can also click on the link below to pay your invoice online.

[[OPENINVOICESLINK]]

As always, if you have any questions or problems feel free to contact us at 1 800 555-1234.

Sincerely,

Your Signature

 

60 Days Past Due

Dear [[REPORTNAME]],

We know that life can sometimes be difficult and staying on top of invoices is not always easy. That’s why we wanted to send you a friendly reminder regarding your invoice that is currently past due. If you experienced an issue with your payment, please let us know. If you have any questions regarding this invoice, please call us at 1 800 555-1234.


You can also click on the link below to pay your invoice online.

[[OPENINVOICESLINK]]

We value your business and are here to help you. If your payment has already been submitted, we thank you and please disregard this notice.

Sincerely,

Your Signature

 

90 Days Past Due

Dear [[REPORTNAME]];

We hope that everything is going well for you and that you are enjoying the membership that we provided. However, it has been three months now and we have not received your payment and we are wondering if there is some sort of problem we can help you with.

Have you already put a check in the mail to us for your outstanding membership dues invoice? If not, please give this matter your attention today, since we want to be able to keep you as a member. You can also click the link below to pay your invoice online.

[[OPENINVOICESLINK]]

Of course, if there is some sort of problem, know that you can contact us at 1 800 555-1234.

Sincerely,

Your Signature

Final Notice

Dear [[REPORTNAME]];

Your account is now seriously past due. We have sent you numerous payment requests and still have not received your past due payment. Please remit payment for your membership dues within three days or your account will be closed. Please call me within the next three business days at 1 800 555-1234 so that we may discuss how to resolve this quickly.

Sincerely,

Your Signature

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