ACCESS RESTORED: 2/23/2021 - Outage Affecting Atlas Services

 

2/26/2021 UPDATE: With the assistance of our provider, Amazon Web Services, we are taking ongoing measures to provide more stability on the affected servers.

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12:45 PM ET UPDATE: As of about 12:45 PM, services have been restored. We are still urgently investigating the cause of the problem to try to prevent any future occurrences. 

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Today at approximately noon Eastern, we discovered an issue causing errors attempting to log into Atlas databases and load Atlas-generated webpages.

We are investigating this urgently with the intent to restore service as quickly as possible, and will update this article with new information. 

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