If you are not sure if your computer/network meets the requirements, please check with your local IT support services.
Please follow the steps below to install Crystal Reports Viewer and then WebLink Connect.
Crystal Reports Viewer
Crystal Reports Viewer (Must Install Either 32-Bit or 64-Bit)
*The link available here will always be the most up to date version
NOTE: If you are re-installing after an error or under advisement of the Support Team, please be sure you have deleted the WebLink Connect folder from the following location on your computer before starting the installation:
C:\Program Files (x86)
Choose RUN on the Open File - Security Warning screen that appears
Choose Next on the WebLink Connect InstallShield Wizard screen that appears
Choose Install on the WebLink Connect InstallShield Wizard screen that appears
NOTE: During installation you will be prompted to enter your license key, the window can appear behind the installer. Watch for the WebLink Jack icon in your Windows Taskbar to bring up the window to enter your license key
If you are receiving an error during installation, please try the following steps:
- Disable any Anti-Virus Software
- Disable any Firewall Software
NOTE: If you have completed the troubleshooting steps above and are still receiving an error, please contact Technical Support.