Unable to Run Reports (Error Message)

Issue

Receiving the following error message when attempting to run any report:

Report Error

 

Cause

Atlas is unable to launch the required .DLL files for Crystal Reports

 

Answer

1. Download the installer from the following location: Link

    i. When prompted, choose to save the file to your computer. Run the Crystal reports installer once the download has completed.

2. Log back into Atlas and run the report.

 

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