WebLink Auto-Renewal Payment Program: Frequently Asked Questions
Auto-Renew is a service that enables WebLink customers to effortlessly and securely pay their annual subscription. For convenience, it is designed to automatically renew your subscription right before it is due to expire, which means you will no longer have to manually perform the renewal payment process. If you are not satisfied with this program, you can cancel anytime.
What are the advantages of participating in the Auto-Renew payment program?
- More convenient way in paying your subscription
- Avoids late payments and eliminates occurrence of reconnect and/or late payment fees
- Saves time, as well as paper and postage!
- Cancel anytime you are not satisfied
How do I enroll in the Auto-Renew payment program?
If you would like to enroll in the Auto-Renew payment program, contact us by email at email@example.com.
Is the payment process secure?
Absolutely! All payments will be processed through our service provider, Authorize.Net. The Authorize.Net Payment Gateway provides the complex infrastructure and security necessary to ensure fast, reliable and secure transmission of transaction data.
Is there a fee to participate in the program?
Nope! This is a complimentary service that we are providing to all WebLink customers.
When will my credit card be charged?
Your credit card will be automatically charged on the date your renewal payment is due.
How do I disable or cancel Auto-Renew?
If at any time you wish to cancel Auto-Renew please contact us at firstname.lastname@example.org at least 7 days prior to your subscription renewal invoice due date.