Question: Is there an option to turn off the "Send a Message" feature from our Online Directory?
Answer: Yes, you can disable the Email Contact Form on a Directory Listing. This needs to be done in two places in the Online Directory Settings: Listing Page Settings AND Results Page Settings.
- Navigate to: Admin > Set Preferences > Online Directory Settings > Listing Page Settings AND Results Page Settings
- You need to disable the Email Link option in each Level setting on the Results Page Settings AND;
- You need to disable the Email Form option in each Level setting on the Listing Page Settings
Troubleshooting Tips: If you disable the Email Form and not the Email Link, clicking on the name within the listing will direct individuals to a blank page. Make sure to check all the batches/levels that are being used. Also, make sure to disable both of these settings.