Issue: I made an existing profile a member and now they are not showing up as a new member in reports or the new member list on the website.
Cause: The profile has a member since date in the Member tab that is set outside of the new member threshold.
Resolution: Go to the Member tab and update their date to the most recent join date.
Cause: The profile has a member since date in the Member tab that is set outside of the new member threshold.
Resolution: Go to the Member tab and update their date to the most recent join date.

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