Articles in this section
- Important Announcement: PCI 4.0 Security Requirement Updates
- MFA Login Flow: Updates for PCI 4.0
- Password Reset to prepare for MFA and security requirements
- Multi-factor authentication: FAQs
- Finding Missing Event Registrations
- Event Improvements Q&A
- Event Improvements Coming Soon
- DEPRECATED: Encrypted Profile ID Login
- Reported System Defects/Issues
- 10/17/2019 - Support Hours
Cause: Normally a Firewall or Virus Protection can cause the WebLink Update to fail to have access to update the files in the WebLink Connect Folder.
Resolution: Please follow these 2 simple steps:
1. Press CTRL + ALT + DEL all at the same time then click on Start Task Manager, then find any WebLink Processes (labeled as WebLink_WPF) on the Processes tab and click End Task on all of them one by one.
2. Go to your desktop and right click on the WebLink Icon and choose Run as Administrator and if asked to allow the program, please say yes.
The update will complete and you are ready to use all the new features. Enjoy!