UPCOMING TRAINING ANNOUNCEMENT: We’re offering two FREE in-person client training events, and you’re invited. Training recommend for chambers takes place on Tuesday, July 22 in Philadelphia, PA – learn more & register here. Training for association clients will be held in Los Angeles, CA on Saturday, August 9 - learn more & register here.
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Notice: To comply with updated security standards, beginning July 8, 2025, all users of the Desktop Application, including Desktop Connect, will be required to manually update their application. Please follow the update instructions provided here.
Note: This change does not affect users accessing the browser version of MC Trade.
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Issue: My desktop application crashes when trying to launch during an update when the WebLink (MC Trade) icon is pinned to the taskbar.
Cause: Internet Explorer 8, 9, 10 | icon pinned to the taskbar. Pinning the icon to your Task Bar can prevent the system from being able to update itself automatically.
Resolution: 1. Close WebLink Connect (MC Trade) 2. Right-click on the WebLink Connect (MC Trade) icon in your taskbar and select Unpin from Taskbar 3. Press CTRL + ALT + Delete on the keyboard and then click on Task Manager 4. Highlight End Task on all instances of WebLink (it's named (WebLink_WPF) 5. Launch WebLink Connect (MC Trade) and it will run the update.
Cause: Internet Explorer 8, 9, 10 | icon pinned to the taskbar. Pinning the icon to your Task Bar can prevent the system from being able to update itself automatically.
Resolution:
1. Close WebLink Connect (MC Trade)
2. Right-click on the WebLink Connect (MC Trade) icon in your taskbar and select Unpin from Taskbar
3. Press CTRL + ALT + Delete on the keyboard and then click on Task Manager
4. Highlight End Task on all instances of WebLink (it's named (WebLink_WPF)
5. Launch WebLink Connect (MC Trade) and it will run the update.