8/26/20 - Phone Service Outage

1:07pm ET Update - We have restored services to our phone lines, and inbound calls should route successfully to our agents. Thank you for your patience! 

As of about 12pm ET, we have identified an outage with our phone service. We are looking into the cause of the outage and will update this announcement as we learn more. We apologize for the inconvenience! Please feel free to use our chat feature to contact support in the meantime.